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Klacht 4thePerfectParty: The company owes me 15€
De klachtLack of clear communication, do not send the items on time, do not send the same items you have orderded, they do not refund the items you have paid and they have not send! No response to emails, my advice to other users is: PLEASE DO NOT ORDER ANYTHING HERE.
Regarding order JQKRABPKY, which I placed on 21st April; items were not available, Arno asked when do I need the items: I answer 1st May max.. Arno replies ok. No delivery. I ask please will you send it max 8th of May? Nothing. Of course the birthday for which I needed the items passed so I want my money back! I am still waiting for my refund, it is 7€ for the URGENT transport of the order and 8€ for the items. (From a voucher from another purchase that they could also not fullfill:) Total 15€. A lot of email communication, no response and Arno knows exactly what this is about. This is not professional at all, I paid 15€ for nothing, I want my money back.
De oplossingI want my money back