Klacht Braun: Cashback offer on product is a scam.

Klachtnummer
# 293374
Gebruiker
csndrs
Datum
0 reacties

Details

De klacht

The cashback offer on the Staafmixer has not been honoured. I sent the required documents in on time (a ridiculous process anyway, printing emails etc and sending by post!), I used extra postage and put my return address but they still claim to have not received it. When I told them the address I sent to, they said it was the wrong address. So I proved that the address I quoted is actually the address that the website and email from them directs to. The Cashback offers seem to be just a scam that Braun have no intention of honouring, based on the number of complaints I have seen on the internet about the same thing.

De oplossing

I would like them to be held accountable for honouring a discount that is offered at point of sale. They should drop the whole cashback offer altogether. If a product is on sale, then put it on sale at point of purchase.

Bedrijf status

Bedrijf status

Bedrijf
Status

Wij vinden dat Braun hier je klacht op moet lossen! Jij ook? Doe een oproep via Social Media!

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