Wij vinden dat Centraal Tapijtreiniging Hali Yikama hier je klacht op moet lossen! Jij ook? Doe een oproep via Social Media!
Klacht Centraal Tapijtreiniging Hali Yikama: Carpet damage - centraal tapijtreining den haag
De klachtOn 28.07.2017 , I delivered my handmade carpet to Centraal tapijtreining ( located Viaductweg 38 - 40) in the process I especially mentioned the carpet is handmade so required gentle steam cleaning and got my carpet as ruined , it was shrinked & colors faded badly. I contacted the company several times and at each conversation the contact person kept on sort of escalating the issue. Today I sent them another email ( including my bill for the carpet and ask them to transfer this amount in my account ( I informed them several times I am not going to wait for their insurance) they neglect this situation blaming me that carpet does not have a good quality and in a very harsh tone ( I have communication on my phone)
De oplossingI am going to contact my lawyer regarding the issue and the solution is of course to receive this specific amount in my account within 3 working days since I have been waiting for 11 days for a solution.