Opgelost door CVTotaal: Misleidende advertentie, Incomplete levering en geen oplossing door klanterservice
De klachtHorrible service. Bought a double split conditioning which included 5mt cooling line. It got delivered with only one cooling line. But it's a double split with two machines which required two individual lines. The service center don't realize the problem and say only one line is included....
It's like buying a pair of shoes with only one shoe lace included....
Called and emailed multiple times and the customer service don't take it seriously. They refuse to think, don't try to understand the problem and keep repeating the same script.
De oplossingI want the company to honor it's advertisement and deliver the second cooling line. It's a double split conditioning and it requires two cooling lines.