Opgelost door Directlease : Wrong model car delivered
KlachtDirectlease NL has mislead me into ordering the wrong model car.
They advertised a few months ago a Peugeot 208 Active as having extras such as parking sensors, etc.I ordered the car and a car without parking sensors or any additional extras which were described on their website arrived. They told me the car I ordered does not have the extras I am asking about. They advertised the car wrongly.
After the car has been delivered they have been extremely unhelpful. They just said I can pay extra to add parking sensors on this model car.
They do not acknowledge they have mislead me as a client and have stopped replying to my emails or answering my phone calls.
I really need help with this issue.
Gewenste oplossingI really need some help with this issue from someone else as Directlease is ignoring the issue.
I would like to Directlease to provide the car I was lead to believe I was ordering .