Opgelost door FitforFree: Increase of Membership Cost upon renewal and Membership not paused as requested
My contract end date has came to it's end and as every year it gets renewed with same conditions if I don't request a termination. However, FFF decided to debit a full year ahead with an increase of 40 Euros to the initial contractual price without any notice. Moreover, I've been ill and went under surgery which didn't allow me to make use of my membership for 4 months. I've requested to pause the membership as per the terms regarding this exceptional case but I didn't get any answer after several Months.
De oplossingI am requesting a refund of the excess charged during the extension of contract and to pause my membership for the Months I was sick. In that case since I paid a year in advance, to actually extend the end date.