Wij vinden dat FitforFree hier je klacht op moet lossen! Jij ook? Doe een oproep via Social Media!
Klacht FitforFree: Not taking right measures in COVID
De klachtI am being harassed since months now to pause my membership due to covid. In October I visited the branch and requested to pause it which dis not happen and after fee was deducted from my account in November they told me to call customer service.
When I called them they said it would be done from this month again dis not happen untill December so I called again and the asked me to visit gym.
After being fedup of this game I send messages on Facebook and Klancthcompass I was told to produce doctor certificate.
I have attached doctor certificate and request you to pause my membership and extend my membership by 4 months.
This is not how you should treat your customers in this challenging times.
De oplossingI want to get help to raise a legal case on this basis.