Opgelost door Flex Student Services: GEEN FACTUUR

Status
happy Opgelost
Klachtnummer
# 162586
Gebruiker
pianomaria
Datum
1 reactie

Details

De klacht

Hello

I asked this company to move my piano on March 2 2016. They gave me an estimate, they came, did the job and I paid them cash. They did the invoice in front of me, but when I asked for a copy, they took my email address and said they will send it to me. I waited some days, but no invoice was sent. I only wanted the invoice for my administration and because I am a self-standing onderneemer, a piano teacher, so I need to include it later on in my income taxes as expenses.

I called them repeatedly, the person on the phone gave me an excuse every time and nothing happened. Still didn't received my receipt. I sent a registered letter, as they told me to do by the Consumentenbon, and they never retrieved from the post office.
Now I hope they will respond to this. I just want the invoice with the amount I paid on it, which was 159,10 euro.

Thank you,

[naam verwijderd door moderator]

De oplossing

I just want the proof of payment that legally I am entitled to.

Bedrijf status

Bedrijf status

Bedrijf
Status

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1 reactie

  1. Auteur
    pianomaria
    Datum
    They called me and sent the invoice immediately after receiving the email from Klachtenkompas.

Uiteindelijke oplossing

Auteur
pianomaria
Datum
Uiteindelijke oplossing
Status
opgelost
Beoordeling
happy