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Klacht Holidaysbooked.com: Cancelled flight, no information from Holidaysbooked.com
De klachtI was from 22-1-2014 till 27-01-2014 in Rome for a short holiday with my partner. When i want to go back the flight was cancelled from Rome to Amsterdam by Easyjet. By Easyjet they say that all passengers and booking agents were informed. However i was not informed by Holidaysbooked.com. I had to make another booking on the airport with total costs of 295 euro. Otherwise i had to make a hotel reservation that night. I keep Holidaysbooked.com and Groupon who is partner of them responsible for my costs.
Groupon was also informed in febryary 2014 but i heared nothing more this year for paying my costs back. My advice is dont make bookings via Groupon or by Holidaysbooked.com. You are warned.
De oplossingI want that they pay back my costs for the flight Rome to Rotterdam.
Flight costs were 210,-. Booking costs 70,- euro. And my costs for getting my car in Amsterdam (travel costs from Rotterdam to Amsterdam) 15 euro. Of the booking and costs i have documents.