Klacht Justfire : Fraud
De klachtFraud, Fraud, Fraud!!!
They visited my restaurant to offer airco solution on my request. First of all very unprofessional as they cancelled appointment 2 times before the guy named - Frank visited us. The expert checked my restaurant fully and offered airco solution with material and labour for €9000. I accepted the solution as it is. They requested for full payment in advance. Unfortunately I didn't check their feedback before and paid the full payment in advance. On the day of installation, the mechanics arrived 2 hours late. They came inside before unloading any stuff to see the points of installation. Immediately after getting in they said they can't do this installation by giving non-sense reasons. Later they started asking for €3500 more. I denied to pay the extra sum and then they left my restaurant taking back all the stuff. I spoke to their director, a very rude person, who started yelling at me that I wasted time of their engineers as they visited my restaurant but I didn't let them install the system. He said now that he had a business loss he will deduct the cost from the advance payment and if anything left, he will return it back to me!!! Some time later I receive his email for the business loss where he mentioned costs like his engineers stayed in 5-star hotel, spend 16 hours in traffic and did many other luxurious things, so he had a business loss of €5500 and the left over money is 3500. On this note, I had to contact my lawyer who then had to settle the case for €7000 because the company JustFire kept lying. They even denied the fact that Frank (their expert) had ever visited us. They mentioned that I visited their showroom and opted for a unrealistic solution which their engineer couldn't install in my restaurant...awwhhhh!!! Finally I ended up paying €1000 to my lawyer. In total €3000 lost without my mistake, just because I saw a lucrative deal on facebook by justfire. Lesson learned, no business before checking customer feedback!!!