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Klacht Norwegian Air: Refund flight cancellation takes over 2 months
De klachtBy cancelling my flights I got promised refund within 7 days. I've been waiting for over two month.
It's not a problem there is some sort of delay, but without a time indication I can't settle. By contacting the service desk l only get apologies and no answers regards the timeframe.
Not satisfied with the answer, they told me to put in a claim. All that got me was a runaround.
This is not right. Is it even legal to extent a refund for this amount of time? I'm done with the waiting game. Where is my money!?
De oplossingI wan't my cancellation refund on my bank account before end of this month. Before the due date of the flight it self (29 sept)