Klacht OXXIO: Cancel my contract with Oxxio by 30th April without any cost
De klachtI was moving from A to B at the beginning of April and arranged with Oxxio Internet since mid March. They say no problem to change it by 2nd April. After so many delays they have not installed Internet and by 20th April I decided to stop sending contact forms to Oxxio.
I couldn´t cancel the contract because they don´t want to send me confirmation (I have an email saying I can cancel and they want my confirmation and I also have a screenshot chatting to a worker confirming but delaying all the time the confirmation email).
- I don´t have Internet in my new address since 12th April.
- I received a called yesterday for installation (5/5/2020), which I said I don´t need the service anymore.
- I claim confirmation of my cancellation without any cost for me with date 30th April.
- Refund of the money since 12th April I have not received the service.
- Withdraw the bill from May.
De oplossing- I want to cancel my contract with Oxxio Internet with date 30th April without any cost, receiving a confirmation email.
- My money back from 12th April, time where I stopped having the service.
- Cancel the bill from May.
- niet opgelost
Ook een klacht indienen over OXXIO?