Klacht OXXIO: Cancel the bill from May and money back from April

Status
angry Niet opgelost
Klachtnummer
# 446552
Gebruiker
rosasr
Datum
4 reacties

Details

De klacht

Regarding complaint #441826, my contract was cancelled (they answered that to my complaint) but they keep sending bills and I don’t have the service since April. They’re trying to cash the bill from May. They said they will refund the April bill and I haven’t received anything

De oplossing

I want they cancel the bill from May, stop sending it to my bank account and give the money back from April.

4 reacties

  1. Auteur
    rosasr
    Datum
    Please don't close my complain. I haven't received an answer yet from Oxxio
  2. Auteur
    OXXIO
    Datum
    Good afternoon,

    Our apologies for the delay!
    You are correct and you will receive a refund form 2nd of April because it is not possible for us to deliver our services at your address.

    With kind regards,

    Dick - Oxxio Webcare
  3. Auteur
    rosasr
    Datum
    On top of that, please stop sending me the bill from May. I have already rejected twice. I don't have a service with you since beginning of April
  4. Auteur
    OXXIO
    Datum
    Dit is onze laatste reactie
    Good afternoon,

    My apologies, we won't send you another invoice!

    Kind regards,

    Dick - Oxxio Webcare

Uiteindelijke oplossing

Auteur
rosasr
Datum
Uiteindelijke oplossing
Oxxio say I am not going to receive any other bill, and I have received today a reminder to pay another bill of 14,06€ I fnished my contract last April after thousand complains and you need to pay back!
Status
niet opgelost
Beoordeling
angry

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