Klacht POSTNL: A very important letter is not received yet
De klachtPLEASE HELP ME i letter with very official documents were sent form Cairo to me on the 24th of October and til now i haven't received it.
The tracking number is : EE004377512EG
I called the customer service of the Customs , i called the customs and i called the postnl its self Customer Service more than 2 times till now every week since the letter was sent and all they can say its in the custom. I WANT MY LETTER NOW its very important documents and they are urgent it was supposed to arrive here in 4 days not a month when i called the customer service they said if i havent recieved by the 18 of November they will invistigate. I NEED MY LETTER NOW its has all original papers and it costed me a lot of money in order to legalize them and issue them and i need them for here to finish official procedures which is urgent. I WANT Solution now.
De oplossingI want the letter to be sent. My email is Hanadita85@yahoo.es
My contact number is 0611837757