Klacht POSTNL: package not received
The package that was posted by me on 22nd December 2019, was not picked by the receiver.
The package was retunred to a pickup point not of my choice, where I couldn't pick it up, because it is open only until 6pm.
Then the package went to some PostNL depot , where it is stuck, since 27 January in some PostNL depot.
I contact regularly PostNL customer service, via chat and e-mail, but the response is: it will be send to you , but we don't know yet when, you have to wait.
The contents of the package is worth 124.29 euro.
De oplossingI want the package to be send to my address.
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