Klacht Royal Queen Seeds: Ascent Da Vinci Vaporizer

# 89733
0 reacties


De klacht

My apologies if I don't speak Dutch.
On the 06/12/2014 I bought a vaporizer for 229 EUR, the Da Vinci Ascent. I tried it and it was not working.
When I went to give it back, I was told that a new one would have arrived in few days: the personnel who tried it agreed that the product was not working properly.
I got back therein few days and got the second vaporizer: when I tried it at home but also the second one was not working, at all.
I brought it back and showed to the guy at the desk that it was not working.
At that point I asked my money back, with the receipt in my hand.
He spoke with his manager and he told him to send me away because I would have not get anything back, even if the product was not working. I even tried to reach an agreement and asked for less money in return, but the manager, on the phone, said that I will not get my money back and neither the product will be changed anymore.

De oplossing

I am only expecting to get my money back. The product is new, I only used it once to realize that it is not working. I don't want another product back because I absolutely don't trust the shop and the company as well.
This product is a fraud. I am ready to demonstrate that it is not working.

Bedrijf status

Bedrijf status


Wij vinden dat Royal Queen Seeds hier je klacht op moet lossen! Jij ook? Doe een oproep via Social Media!

0 reacties

Ook een klacht indienen over Royal Queen Seeds?