Klacht Saturn: klant onwetendheid
De klachtIn monday (16.12.2013) I ordered Satin Hair 5 HD 550 and still I didn't receive my package.
Yesterday I called two times to customer service. Nobody gave me an answer on simple question: "When will my order be delivered?"
Since tuesday(17.12.2013), I'm sending emails to firstname.lastname@example.org. without any answer! It's a joke...
My order supposed to be delivered next day, that's why I chose saturn. Now is already the 3th day,and no reaction...
My christmas gift will be not on time. Thank you saturn,great company!
Irritating,they don't give any response. I don't understand what is so difficult in sending a small pack....
I know for sure,that is last time when I choised saturn.
I never had before experience with so big CUSTOMER IGNORANCE!
DIT IS ECHT SCHANDALIG!!!
De oplossingI expect my package till friday (21,12.2013).
If not,please send my money back