Klacht Travelgenio.com: Refund not provided for the unconfirmed ticket

# 389266
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De klacht

I booked a flight ticket with them from Delhi to Amsterdam via Frankfurt. The payment was done and they said the ticket has been confirmed. After 2 days, I received the ticket and the ticket from Frankfurt to Amsterdam was not confirmed. They got me a waitlisted ticket after the full payment was done. When I ask them to refund me the money for the unconfirmed ticket, they directly deny.

De oplossing

I just want company to refund the amount of the unconfirmed ticket. Since I have to take another ticket on that same route and this was not confirmed, I just want the company to refund for that flight ticket.

Bedrijf status

Bedrijf status


Wij vinden dat Travelgenio.com hier je klacht op moet lossen! Jij ook? Doe een oproep via Social Media!

0 reacties

Ook een klacht indienen over Travelgenio.com?