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Klacht Travelgenio.com: Refund not provided for the unconfirmed ticket
De klachtI booked a flight ticket with them from Delhi to Amsterdam via Frankfurt. The payment was done and they said the ticket has been confirmed. After 2 days, I received the ticket and the ticket from Frankfurt to Amsterdam was not confirmed. They got me a waitlisted ticket after the full payment was done. When I ask them to refund me the money for the unconfirmed ticket, they directly deny.
De oplossingI just want company to refund the amount of the unconfirmed ticket. Since I have to take another ticket on that same route and this was not confirmed, I just want the company to refund for that flight ticket.
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