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Klacht uw-ontstoppingsbedrijf.nl: Failed to fix the problem, didn't call us back, hung up on us.
KlachtA representative came to solve a blockage in the central pipe.
A few hours after he had finished working and left the drainage turned out still to be blocked.
We phoned the company who told us a worker would return to fix the problem the same day. Multiple times through the afternoon we called to see what the situation was as we waited. Each time we were told that we'd be called back but weren't. This continued into the next day. Each time we were told we'd be called back but weren't.
Finally the telephone operator hung up on us while we were expressing our frustration at their lack of response. We still have blocked drainage and don't expect them to contact us.
Gewenste oplossingFull refund.