Van Dale is uitgenodigd om deel te nemen aan Klachtenkompas.
Klacht Van Dale: Prijs Dikke van Dale upgrade in Itunes Store klopt niet en Van Dale wil het niet bij Apple oplossen
De klachtI want to use the offer to buy dikke van dale iOS version 15 with 75% discount. But, I cannot do the “ complete my bundle” although I have bought the 14th edition. Now I have to pay 60,- instead of 15,- or so. Apple / Dikke van Dale.
Various users have complained in the comments box in Itunes store on the faulty upgrade price. My mails to Van Dale didn't give a good response: i should check with apple but others indicated apple could not help either.
De oplossingProposed solution: Credit the persons who already bought the upgrade to compensate for the 45,- euro loss. Adjust the pricing for the upgrade bundle to 15,- so it matches the promised promotion offer and I can order it. Extend the offer till 31-12-2015.
Ook een klacht indienen over Van Dale?