Klacht Van Dale: Prijs Dikke van Dale upgrade in Itunes Store klopt niet en Van Dale wil het niet bij Apple oplossen

Klachtnummer
# 141590
Gebruiker
M.A. van Aken
Datum
0 reacties

Details

De klacht

I want to use the offer to buy dikke van dale iOS version 15 with 75% discount. But, I cannot do the “ complete my bundle” although I have bought the 14th edition. Now I have to pay 60,- instead of 15,- or so. Apple / Dikke van Dale.
Various users have complained in the comments box in Itunes store on the faulty upgrade price. My mails to Van Dale didn't give a good response: i should check with apple but others indicated apple could not help either.

De oplossing

Proposed solution: Credit the persons who already bought the upgrade to compensate for the 45,- euro loss. Adjust the pricing for the upgrade bundle to 15,- so it matches the promised promotion offer and I can order it. Extend the offer till 31-12-2015.

Bedrijf status

Bedrijf status

Bedrijf
Status

Van Dale is uitgenodigd om deel te nemen aan Klachtenkompas.

0 reacties

Ook een klacht indienen over Van Dale?