Opgelost door Verwey Vastgoed: The company did not return rental deposit money after rental agreement was terminated.
De klachtIn July 2019 I terminated my rental agreement with Verwey Vastgoed at Cornelis de Wittlaan 584, the Hague and on 19th July handed over the property to the company representatives. They had no complaints regarding the condition of the apartment and signed the handover form (enclosed). Before conducting the rental agreement on 17th September 2012 we had paid a deposit equal to three months rent, amounting 3498 EUR. I asked company representatives when I can expect the deposit paid back, they responded that within two weeks.
By now more than two months has passed and no money has been returned. I have sent them several e-mail reminders and placed telephone calls to inquire what's the issue. They always say that they will deal with it immediately but nothing happens. Obviously they have no intention to return the money at all, otherwise they would of done it so already.
De oplossingThe company should send me back my deposit together with interest for two months (+) immediately.
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