Klacht Viabuy: fraud company to gain the activation fee by scam

Klachtnummer
# 289090
Gebruiker
jedilua
Datum
0 reacties

Details

De klacht

Dear sir or madam:

Hi, I guess that I am not the only victim you’ve ever seen scammed by the company Viabuy and Intrum Justitia.

Okay, the story is like this. I applied the Viabuy mastercard around the end of November last year and did not notice that there is an unclear term saying that I have to pay like 90 euros if I don’t activate the card. There is no place indicating this information on their website or their sign up page (Actually, their website is all about ‘free’). After I received the card in some days, I notice that I need to pay like 70 euros to activate the card. So I quit and left it aside. In the next several weeks, Viabuy sent me several emails to ask me to pay the ‘activation fee’ and I just ignored.

Last week, I got a email from Intrum Justitia saying that I have to pay 90+40 euros to them because the Viabuy have left the collection of fees to them. I then emailed Viabuy to ask about the affair and want to cancel the card since I even have not used their service even once! The Viabuy just ignored my cancellation application and want me to pay the money to Intrum Justitia.

I have searched on the Internet and found a lot of people had the same experience. Here, I have no choice but seek your help. I am wondering if I need to pay Intrum Justitia? If not, please tell me what should I do?

De oplossing

cancel the card with Viabuy and the payment with Intrum Justitia

Bedrijf status

Bedrijf status

Bedrijf
Status

Wij vinden dat Viabuy hier je klacht op moet lossen! Jij ook? Doe een oproep via Social Media!

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