Klacht XS4ALL: Failure in providing the service
De klachtThey totally failed in providing the service for 4 months.
I have had 6 appointments with their technician where I did not show up or call to cancel in advance.
I've been charged for 3 months, even the service was not active
When I finally decided to cancel my order, they tell me I can not cancel because I have signed a contract with them